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Thread: Reminder - Hosting MJJCommunity

   
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    Default Reminder - Hosting MJJCommunity

    Dear all,

    We are posting this last ever reminder here regarding our commitments to our server hosting fee's.

    Clearly this is a hot topic no matter how we approach it - which we have tried many different ways over the years to only ever come back to same situation.

    Please be aware this 'WILL' be the very last time we bring this topic up, to us it's now up to all you guys how you want approach it.

    There is a monthly progress bar (see pic below) on the forum front page which will be the only reference to this, you may also comment in here however we will not be involved in that, if you have any need to contact us on this matter please pm any one of the team or email us on contact@mjjcommunity.com

    1.jpg

    We will also be adding what is not collected each month to the following month so you can see how far behind we are falling, also we will be avidly looking at contacting our server supplier to see if there is a way to reduce costs by downgrading server which of course will alter the donate bar amount if that's at all possible.

    Lastly in the mean time our stance has always been give more to those who do help which we will continue to do so going forward.

    Regards
    Team MJJCommunity
    MJJCommunity - Michael Jackson Community
    Loyally honouring Michael since 2001
    JOIN THE CHAT - CLICK THE BELOW BANNER NOW!!

    Have a question or query by all means give us a shout contact@mjjcommunity.com

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    Default Re: Reminder - Hosting MJJCommunity

    Is it possible to donate without creating a paypal account? It looks like it when you follow the procedure. However, when you have entered your Visa credentials you are prompted to create a paypal account. I would really like to donate but I do not want a paypal account.

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    Default Re: Reminder - Hosting MJJCommunity

    Guys - I've cleaned out this thread, it's not a lets bitch at me and MJJC topic, it's just as a reminder that we have a cost and if anyone can help with that it's most appreciated if not then what ever don't beat yourself (or us) up about it.

    This is also now closed.
    MJJCommunity President Owner And Founder
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    Default Re: Reminder - Hosting MJJCommunity

    Guys so you can see that I am being very transparent here on the cost of keeping MJJC, I have tried to see if there is anything we can do to reduce costs (whilst I try to see if I can get it paid by other means) simply put as you can see by my conversation below with the server suppliers all they can recude is the ram, atm we are on 16gb (was due to the traffic levels) we can reduce it to 8gb which will reduce it by £9.00 a month - not a lot I know but we are already on their lowest dedicated server spec, on that we have to be on a dedicated server, due to the traffic levels here, by that I mean the visitors not just forum but all pages by the public we simply would not be able to cope on a far cheaper vps server (believe me I've tried it, MJJC would never load) so for now that's all I can do until I try my best to find alternative funding, below is a transcript of my conversation with the support team of my server supplier.

    Chat transcript
    What is your name: Gary


    Choose a department: Sales Team
    Neil Wilson Tue, 08/01/17 10:13:03 am Europe/London
    Hello. How may I help you?
    Hello Gary
    How are you?
    Gary 10:13:14 am
    Hi Neil
    Good thanks
    Ok I've been a loyal customer with you guys for many years now. 10:14:13 am
    Neil Wilson 10:14:34 am
    Great
    Good to know
    Gary 10:14:40 am
    Basically I need to reduce my server from what it is now to the WHUK E3 Standard to save some money
    10:15:00 am
    Neil Wilson 10:15:08 am
    Alright
    Gary 10:15:21 am
    So still want to stay with you guys, as have been perfect service every since day one
    Yeah basically the server its on the site is a non profit fan club, and now the artist has died (well 7 years ago) its pretty much tailed of now traffic wise. 10:16:10 am
    The server in question
    Neil Wilson 10:16:23 am
    Okay
    Gary 10:16:33 am
    is the one I've given my details for when coming in here
    So how do I go about that?
    Neil Wilson 10:17:17 am
    Would you like to migrate all your existing data right?
    Gary 10:18:16 am
    Yes account and data
    Neil Wilson 10:18:22 am
    Okay
    Let me check the current usage of your server.
    Gary 10:19:08 am
    k
    also still need cpanel/whm
    Neil Wilson 10:19:44 am
    Yes, for data migration, you will have to consider WHM/Cpanel
    Gary 10:22:49 am
    hmmm
    Ive just gone through your purchase 10:23:05 am
    once adding cpanel/whm Im actually only going to save a tenner lol
    with the 16gb ram its actually 3 quid more than Im paying now 10:24:23 am
    Lol didnt realise that 10:25:02 am
    Neil Wilson 10:25:23 am
    I just checked the using resources of your server.
    Gary 10:25:28 am
    I think I already have the lower version, just with added ram
    So thinking this is not worth it lol 10:26:17 am
    Just stay as is
    although my other question, is..
    Is it possible to reduce my ram down to 8gb to save me a bit of money each month, and can this be done without having to have a new server and migrate everything? 10:27:26 am
    Neil Wilson 10:27:27 am
    You are using 6 GB RAM out of 16 GB
    Gary 10:27:33 am
    yeah
    Neil Wilson 10:27:53 am
    Yes, you may downgrade the RAM
    Gary 10:28:10 am
    And keep on my present server?
    Neil Wilson 10:28:14 am
    You will save £9.00
    Gary 10:28:21 am
    plus vat?
    Neil Wilson 10:28:33 am
    Let me confirm with the technical support.
    Please be online
    Gary 10:28:38 am
    Ok
    Neil Wilson 10:39:50 am
    thank you for your patience.
    RAM downgrade is possible on your server. 10:40:02 am
    £9.00 Inc VAT
    For RAM downgrade you will need to submit a ticket to the technicla support team.
    technical*
    Gary 10:40:54 am
    Gotcha
    Neil Wilson 10:41:40 am
    £9.00 Inc VAT is the old price.
    Gary 10:41:49 am
    May I ask how come it's not £10 plus vat as that's what you are asking when purchasing the upgrade from 8gb to 16gb?
    ohhh, that's what I'm paying now? 10:42:03 am
    Neil Wilson 10:42:24 am
    You are paying £9.00
    Gary 10:42:36 am
    Gotcha
    Ok will submit the ticket in my support area
    Many thanks for your help 10:43:01 am
    Neil Wilson 10:43:31 am
    You're welcome
    Is there anything else I can help you with?
    Gary 10:46:27 am
    That's all for now, thanks again - byeee
    Neil Wilson 10:46:36 am
    Okay
    Bye for now
    Cheers
    Duration: 37m 18s
    MJJCommunity President Owner And Founder
    Making that change for Michael since 2001
    Loyal fan since 1978

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