I only took a screenshot because I didn't see confirmation email right away, i'm sure though that you'll get your money regardless.
"What doesn't kill you, simply makes you....stranger"
really wish a confomation would be sent by email or something :-(x
Nothing is real & nothing makes sense...
Loving you was so easy to do
But losing you is the hardest thing to do xx
Love you michael more then words can ever say xxx--xxx
IM SORRY MICHAEL XX--XX
It's all for love... L.O.V.EXxx
no one has gotten a confirmation yet and ticketmaster doesn't know anything. why am i not surprised.
I haven't received a confirmation e-mail yet either.
i havn,t had any email what so ever from ticketmaster regarding refund or souvenier tickets where do i go to find out?.
WE LOVE THE KING OF POP
We never got an email either - I am sure something will mess up along the way and there will be several unhappy fans who don't receive tickets but get a refund instead.....
Maybe I suggest re-processing your request and taking a screenshot of the confirmation page.... so you can send it to ticketmaster/seetickets if they mess your order up
after 1 or 2 week i receive the following from ticketmaster
Dear Ticketmaster Customer,
This is a courtesy email from Ticketmaster regarding your recent contact via the Michaeljacksonlive.com website.
Unfortunately we were unable to establish your specific request from your original submission due to more than one option being selected or an invalid reference number being given.
Please resubmit your details by selecting either a full refund or Souvenir Tickets by clicking here
Please note if you select both options we will be unable to deal with your request. When making your selection please read the instructions carefully.
By selecting Souvenir Tickets and specifying the number required we understand that you are requesting for the remainder of the account to be refunded. Therefore the first option for Full Refund should be selected as 'not applicable' (n/a) and Souvenir Tickets should be selected from option 2.
For example: if you have purchased 4 tickets and would like 2 as a souvenir then please select 'not applicable' (n/a) for option 1, 'Souvenir Tickets' for option 2 and 2 tickets from the next option. We will then process your request for 2 souvenir tickets and a refund will be made for the remaining two tickets.
If you would like a full refund please select 'Full Refund' from option 1 and 'not applicable' (n/a) from option 2.
Please resubmit your request at your earliest opportunity so that we can process your details.
In order for us to process your request quickly and accurately please check all your information carefully before submitting.
So they are going through it! it jsut means u filled in ur form wrong.
I wish I could express how much you mean to me in a signature.
wow that's the first contact from ticketmaster i've seen thus far. they are slowly making progress. keyword is slowly