Well, maybe it's not generally negative, but when people go on about miniscule negative points for pages and they blow them out of proportion it does feel more negative than the general public's reaction to it on social media etc. Not saying they do not have the right to express a negative opinion and even to go on about miniscule negative points for pages - they do, of course. It's simply an observation.
I take this documentary (as I did with Bad25) for what it is. Is it perfect? No. Fans may also have an idea about how it could have been better. But overall it's a positive thing that it happened because it does seem to bring a lot of positive attention on MJ generally and on OTW specifically. Which is exactly what we need from docs like this.
Of course, it would have been nice if it could have provided more insight into MJ's creative process, more in-depth info and stuff like that, but It's obvious since Bad 25 that these are not the documentaries that will do that. I just appreciate them for what they are and generally they are a positive addition to MJ's legacy IMO. They are definitely something I would show to a non-fan to raise interest in MJ. And if they want in-depth info they can go on and research them on fan websites and blogs and books.