qbee;3749634 said:I doubt very much they sent that reply. Can you please show the real letter Julien sent in reply .. Plus Have you seen the actual reply Julien sent ? Thanks
this is the alleged reply
Michael Doyle forwarded to me your email correspondence below regarding the items you purchased from the recent auction held on December 2, 2012.
I am truly disheartened to hear that your faith in Julien’s Auctions has been shaken by what I can only characterize as misinformed and ill-motivated people without the requisite experience or expertise to speak on these issues. I can assure you that Julien’s Auctions, at all times throughout its history, has always acted in good faith and with the utmost integrity in its auctions and the items sold therein. And, we fully stand behind Michael Bush.
Having said that, I can assure you that our relationship with our clients – and your satisfaction with our service – is of the paramount importance to us. Accordingly, we will be happy to cancel your purchase and fully refund your money. We sincerely hope that this gesture will remove any concerns or issues you may have, particularly as to Julien’s Auctions, and that we will continue to enjoy a long and mutually beneficial relationship.
As always, if you should have any questions or comments, please do not hesitate to contact us.”
Thanks
Martin J Nolan
Executive Director
Julien's Auctions