well that report says that Katherine Jackson was concerned that Oprah never contacted the family since the 93 MJ interview. that doesn't mean the family and Michael's thoughts were necessarily the same. since we don't have MJ's say on the issue, we can't know if mj thought one way or the other about no communication with the Jackson family since 93. we only know that as being the thoughts of Katherine Jackson..not necessarily Michael Jackson. and MJ's silence on the matter is not a bad thing. people can interpret silence any way they want. and Oprah chose to interpret his slience the way she wanted. but she makes the mistake of assuming that Katherine jackson's thoughts are Michael's thoughts, on this subject.
I don't think Oprah makes that assumption if you listen to her response video she says she is a professional interviewer and the interviews are business and she would never call a celebrity after an interview unless they tell her it's okay to do so. And she mentions after the interview Michael didn't say her "this was great, let's talk , let's get together , call me" etc.
I think Oprah's thoughts are more like "He was the huge super star MJ, I was the professional interviewer, He didn't want to be my friend therefore I wouldn't pressure him to be my friend"
And Oprah interviewed MJ - why would she even need to communicate with the Jacksons?